Thursday, July 20, 2017

Windows BSOD troubleshooting

Pull the memory.dmp file from c:\windows
Then loaded it in windbg

Set my symbols path as this below and create a c:\symbols directory
SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

You can get even more details if you pull the symbols for VMware or whatever manufacturer’s files show up in the debug file. In the past I’ve had to pull Citrix symbols too.
It’s the only REAL way to dig into BSOD issues.


*Must install*

Windows SDK to use debug tool
https://docs.microsoft.com/en-us/powershell/scripting/setup/installing-the-windows-powershell-sdk?view=powershell-6


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